A
follow-up to my most popular Blog “Smarter
Aid, not More Aid”.
Play on words. Cambodia is known as the Kingdom of Wonder but
because of corruption this is changed to Kingdom of
Plunder. This is the default position in human
resources management where seldom does the best person get
the job.
Life can be
strange. Although things can work out as
expected for people, often they don’t. We see that there are some born to follow family traditions. Sometimes we also see
children who harbour very early keen ambitions for what they want to do in
life, and they adopt clear study and career paths. For others opportunism matters more than a
concerted plan. Then there are a few
of us – Lally
Brown is one - who have discarded sensible plans to let fate take its course.
That is how I ended up as a foreign aid and development worker – a practitioner “in
the field” – and not a desk-bound administrator as once seemed to be my lot in life. I
remember exactly where and how it happened too. I was not supposed to be there and I was most
certainly not expected to be doing what I was doing.
Oddly
though it did make sense and all my previous study and experience had prepared me for it.
My degree
course was in Business Studies, one of the first vocationally-orientated academic
studies, and within the subjects on offer, it was human behavioural ones that
fascinated me. I paid close attention to
Social Psychology and Sociology. Mind
you I still intended on graduating to go in to the real world of work and to
make a living. Then being in the right
place at the right time, instead of scattering around the country
and world like my fellow graduates at Kingston, I crossed Penrhyn Road yards
away to join Surrey County Council.* The
scruffy student became a less scruffy local government worker but with a plum
job of studying how people work.
Even today
there are only really two approaches to how people work. One is about technical
ways of doing things, often based on equipment and processes. The other is
about what motivates people to work, to do their best, or not to. They’re both
lumped in to the modern catch-all term and profession called “human resources” management.
I’ve never stopped studying how people
work.
Kingston on Thames opposite the University. I actually assisted the team that designed the intersecting oak leaf logo. |
Now I could
have just done that for 40 years or so and done very well for myself but for
two factors. Firstly I always wanted to see more of the world and County Hall
buildings in Kingston, Exeter and Dorchester didn’t provide much of that. Secondly a new Boss arrived. It was quickly apparent that it was best he
and I parted company. So we did.
So that is
why I know exactly where and how my foreign aid career came about. I was on Saint Helena Island in the South
Atlantic Ocean, Many people said I should not have been there including my
former colleagues at County Hall. But there I was trying to teach not-so-Saintly
children at Country School. A few more people would say I
should not have been trying to do such a thing, myself included. I do acknowledge though it was excellent grounding for training Cambodia's most senior officials in good governance.
There I was
on a fateful day with a tin of Carnation Evaporated Milk. My laughter was drowned out as it would be by
the guffaws of the late great Stedson George, our Head Teacher. It was my
first encounter of many in a lifetime with foreign aid donors, plus their fickleness and sheer stupidity.
As I said above my studies and experience proved to be good preparation for such a career. Today there are many formal avenues for both academic study for and career-entry in to the mega-industrial complex world of Foreign Aid. We see its “greasy-poles” being ascended with consummate ease. Like many professions the rewards at the top greatly outweigh those enjoyed by the lower ranks. Unlike most other professions there is by far and away the greatest of disconnects with its clients, or should we say from them?
A doctor to
be a good doctor must treat patients. A
lawyer to be a good lawyer must be of service to people needing help to
navigate rule of law. A teacher to be a
good teacher must impart knowledge to students or encourage its acquisition
through self-learning and research. Most professionals, usually over many
years, ascend their greasy-poles to positions of seniority and the most ambitious arrive at the top in to
administrative or managerial positions. Even then they are seldom far removed
from their erstwhile clients.
Nothing
could be more different than in #foreignaid
for professionals, where incidentally non-professionals carry even more weight. Now here I am talking about two breeds of
professionals, salaried workers. Firstly foreigners - they pass through developing countries at various
points in their careers. The most “successful” of them end up in jobs back home.
Secondly locally-hired aid and
development workers – they acquire similar penchants as fixers for their foreign colleagues, one is a distinct
preference for working in the capital cities of developing countries. Either
way the actual engagement with clients – the poor, vulnerable, disadvantaged
and disempowered – is minimal. Even the urban poor - despite being close physically - are worlds apart in all other respects.
Tours of
duty or contracts are usually for short durations of two years, far shorter in
the world of lucrative consultancies that have a habit of reviewing peers and
reinforcing their own existences. The greasy-pole
demands you climb up before you are found out, often called the "Peter Principle". Only “oddballs” or “misfits” don’t or can’t
make it.
The truth
is there are very few actual practitioners in the field carrying out foreign
aid work. Most “funding streams” and “projects” are designed faraway: in
London, Washington, Brussels, Beijing etc. Yesterday’s former practitioners may
have say but certainly not today’s practitioners and as for the clients well,
as I have heard it said over and over again, “What do they know?”
These self-styled Foreign Aid experts would of course point to their credentials and voluminous reports, characteristic of "Foreign Aid". Yet close scrutiny of them shows that mostly the authors are from the same self-perpetuating inner-circles of external experts, writing from afar. Seldom are such studies grounded locally. One exception is Meas Nee's excellent "Roads to Development" of Sre Ambel, Cambodia. It is an excellent advert for "Smarter Aid, not More Aid".
These self-styled Foreign Aid experts would of course point to their credentials and voluminous reports, characteristic of "Foreign Aid". Yet close scrutiny of them shows that mostly the authors are from the same self-perpetuating inner-circles of external experts, writing from afar. Seldom are such studies grounded locally. One exception is Meas Nee's excellent "Roads to Development" of Sre Ambel, Cambodia. It is an excellent advert for "Smarter Aid, not More Aid".
One of the strangest habits of these "development" experts is they tend to do the exact opposite of development that should mean handing over to whoever you are developing. Many years ago I wrote an article about "sustainability". Many of the same international NGOs I had in mind then are still in Cambodia after 20-30 years with little handing over to local NGOs or authorities. (I think I still hold the record for localising three INGOs.)
Let me return to “human resources”. I too have held top Country Director or Advisor jobs in Lilongwe, Kigali and Phnom Penh. However unlike most who occupy those posts, I have always spent most of my time every month without fail in the field. In fact I even moved HQs to provincial bases away from the comforts of Phnom Penh, much to the displeasure of some local staff. I choose stay in direct touch with clients continuously who can be inspiring and with junior local staff in the field. I know no other way of keeping abreast of “what motivates people to work, to do their best” local staff and most importantly our clients. (Known also as, to use the horrible foreign aid phrase we have to use, “beneficiaries, often with "target” affixed.)
Let me return to “human resources”. I too have held top Country Director or Advisor jobs in Lilongwe, Kigali and Phnom Penh. However unlike most who occupy those posts, I have always spent most of my time every month without fail in the field. In fact I even moved HQs to provincial bases away from the comforts of Phnom Penh, much to the displeasure of some local staff. I choose stay in direct touch with clients continuously who can be inspiring and with junior local staff in the field. I know no other way of keeping abreast of “what motivates people to work, to do their best” local staff and most importantly our clients. (Known also as, to use the horrible foreign aid phrase we have to use, “beneficiaries, often with "target” affixed.)
Interestingly too, given that I have been privileged to work in two countries with greatest human tragedies, “HR” also means “human rights”. This is where I part company in the most hostile way from the United Kingdom and other donor countries. Since the 2010 coalition government led by David Cameron but continued to this day by Theresa May – more so to drum up post-BREXIT trade – human rights in reality is no longer prioritised. It is often abandoned. Usually lip-service is paid to maintain appearances but that is all.
Well all I
can say is if any person or a group of people is treated badly, or worse, please do
not expect them to try their best in whatever they do. Whatever foreign aid
interventions are designed on their behalf, including private sector
investments, they simply will not work well if at all. Nowhere is that more obvious than with Saint Helenians, at home on their Island, or having gone abroad for work. Most don't feel that they have ever had a good deal from the British Government. It's no different in Cambodia wherever communities keep losing their land, without proper consultation or compensation.
Cruelty has the opposite effect on motivating people to try their best. The #Foreignaid greasy-pole should tell you that!
Cruelty has the opposite effect on motivating people to try their best. The #Foreignaid greasy-pole should tell you that!
........oo0oo........
John Lowrie is a human resources officer by profession. He has been an aid and development worker since 1985, working in five developing countries, and Cambodia since 1998 where he has been country representative of three international NGOs and formal adviser to seven local development and human rights organizations.
* My local government career actually began in 1970 when as part of my degree course I worked for 6 months for the London Borough of Ealing.
Notes
My most popular blog on #Foreignaid as in the banner above is "Smarter Aid, not more Aid" now it has passed 50,000 viewings worldwide. For more on "The Trouble with Aid" please read up here on Nate's experience and exit from the #foreignaid scene.
Very often challenging conventional wisdom of #foreignaid is fraught with problems, the most obvious one when voicing it to be most unpopular, even ostracized by colleagues "who go with the flow". No doubt this happened when questioning a favourite destination for donor funds in Cambodia - the social affairs sector. This is discussed in my blog "Care(less) in the Community" where complete amateurs from abroad dabble in areas where they would not be allowed in their home countries. At times I was a lone voice but time has proved that people like me have been proved right - for example in overseas adoptions, dubious orphanages and voluntourism.
Addendum 9 January 2019
Having posted this blog, putting it out there, for a response I decided to re-check for an earlier response I made to DEVEX the foreign aid community website that I think on the whole is quite good for raising issues and debate. However, when it comes to encouraging and facilitating entry in to #foreignaid as a career, guess what? Who are they addressing - certainly very few folks in "developing"countries. And - as if to illustrate my main point in this blog - check out the tips - apparently any connection with real practitioners in the field as with actual beneficiaries of development projects does not feature at all!
Update 7 January 2019
<pager@parliament.uk>
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7 January 2019 at 20:33
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To:
"lowriejohn@gmail.com" <lowriejohn@gmail.com>
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Cc:
"REID, Fergus" <REIDFJ@parliament.uk>, "COX,
Rachael" <COXRCS@parliament.uk>, "USDEN, Rebecca S"
<usdenrs@parliament.uk>, "PICKARD, Alison"
<pickarda@parliament.uk>, "HAMPSON, Paul"
<hampsonp@parliament.uk>, International Development Committee <INDCOM@parliament.uk>
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John
Many thanks
for getting in touch and – in particular – for sharing the link to your
interesting blog. We can certainly consider suggesting this question to
Members when they next take evidence on a relevant topic.
Very best,
Rob
Rob Page
Second Clerk, International Development
Committee, House of Commons, London SW1A 0AA
Tel: 020 7219 1522; Email: pager@parliament.uk;
Website: www.parliament.uk/indcom
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Update 22 January 2019
My series of tweets to make the point that #ForeignAid decisions are rarely if ever made by professional practitioners in the field or by beneficiaries.
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